Frequently Asked Questions
We Look Forward to Partnering With You
We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you don’t see covered in our FAQ.
Still Have Questions? Our Staff Would be Happy to Assist You.
What types of cleaning services does GENIE provide?
GENIE – Do Magic provides a wide range of professional cleaning services including home deep cleaning, office cleaning, kitchen cleaning, bathroom sanitization, sofa cleaning, carpet cleaning, water tank cleaning, commercial cleaning, and complete property sanitization services. Our solutions are designed to maintain hygiene, cleanliness, and healthier living and working environments.
Are your cleaning products safe for children and pets?
Yes, we use safe and hygienic cleaning solutions that are carefully selected to ensure effective cleaning while maintaining safety for families, children, pets, and indoor environments. Our team follows professional cleaning practices and proper safety standards during every service.
Do you provide deep cleaning services for offices and commercial spaces?
Yes, GENIE specializes in commercial cleaning and office deep cleaning services for workplaces, retail stores, showrooms, restaurants, and commercial properties. Our professional cleaning process helps maintain a clean, organized, and hygienic workspace that creates a positive environment for employees and visitors.
How long does a professional deep cleaning service take?
The duration of a cleaning service depends on the size, condition, and type of property being cleaned. A standard home deep cleaning service may take a few hours, while larger residential or commercial spaces may require additional time for detailed sanitization and deep cleaning. Our team ensures quality-focused cleaning without compromising efficiency.
Why should I choose professional deep cleaning instead of regular cleaning?
Regular cleaning helps maintain surface cleanliness, while professional deep cleaning targets hidden dust, bacteria, stains, grease, and hard-to-reach areas that are often missed during routine cleaning. Professional cleaning services improve hygiene, indoor freshness, and the overall cleanliness of your home or commercial space using advanced equipment and proper cleaning techniques.
Do I need to provide cleaning equipment or products?
No, our trained cleaning professionals arrive fully equipped with advanced cleaning machines, professional tools, and required cleaning products. We bring everything necessary to perform efficient and high-quality cleaning services for homes, offices, and commercial spaces.
How can I book a cleaning service with GENIE?
Booking a cleaning service with GENIE is simple and convenient. Customers can contact our team through phone calls, WhatsApp, social media platforms, or website inquiries to schedule home cleaning, deep cleaning, sanitization, or commercial cleaning services according to their preferred timing.